Privacy Policy

Last updated: June 17, 2026

Xaghnt ("we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from xaghnt.com (the "Website"), contact us, subscribe to our marketing communications, or otherwise interact with us.

Who We Are

Xaghnt is based in Amsterdam, the Netherlands.

Data Controller:

Xaghnt

Korte Leidsedwarsstraat 187-3, 1017 RB

Amsterdam, The Netherlands

Email: hello@xaghnt.com

Personal Information We Collect

We may collect the following categories of personal information:

Information you provide to us

Name
Billing and shipping address
Email address
Telephone number
Payment information
Order history
Communications you send to us

Information collected automatically

When you visit our Website, we may automatically collect:

IP address
Device information
Browser type
Operating system
Time zone
Website usage information
Cookie and tracking data

Information from third parties

We may receive information from third party service providers, including payment processors, delivery partners, analytics providers, and marketing platforms.

How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Manage payments and prevent fraud
Deliver customer support
Communicate with you about your order
Improve our products, services, and Website
Send marketing communications where you have consented to receive them
Personalise your shopping experience
Comply with legal obligations
Protect our business and customers

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal information on one or more of the following legal bases:

Performance of a contract
Compliance with legal obligations
Your consent
Our legitimate interests, provided these do not override your rights and freedoms

Shopify

Our Website is hosted by Shopify Inc., which provides us with the ecommerce platform that allows us to sell our products and services to you.

When you visit our Website or make a purchase, Shopify may collect and process personal information on our behalf, including your contact details, order information, payment details, and information about your device and interactions with our Website.

For more information about how Shopify processes your personal information, please refer to Shopify's Privacy Policy: https://www.shopify.com/legal/privacy

Sharing Your Information

We share your personal information only where necessary to operate our business.

This may include:

Shopify and related ecommerce services
Payment service providers
Shipping and logistics partners
Marketing and email providers
Analytics providers
Professional advisers
Government authorities where required by law

Examples of third party services we may use include:

Shopify Payments
Shop Pay
Google Analytics
Meta Pixel
Klaviyo

We require all third parties to protect your personal information and process it in accordance with applicable data protection laws.

International Data Transfers

Some of our service providers may process your personal information outside the European Economic Area.

Where this occurs, we ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses approved by the European Commission or other legally recognised transfer mechanisms.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, and reporting requirements.

Order information is generally retained for as long as necessary to comply with tax and accounting obligations.

Your Rights

Under GDPR, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Restrict or object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with a supervisory authority

If you are based in the Netherlands, you may contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Marketing Communications

If you subscribe to our marketing communications, we may send you updates about new products, launches, events, and promotions.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Cookies

We use cookies and similar technologies to operate our Website, analyse how it is used, personalise content, and improve your experience.

These technologies may be used by Shopify and our third party partners, including analytics and advertising providers.

You can manage your cookie preferences through our cookie banner or through your browser settings.

For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

However, no method of transmission over the internet is completely secure.

Third Party Websites

Our Website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

hello@xaghnt.com